Moving to a new home?
What should you do when moving to a new home?
1
Sign a network contract
Start with the network contract, for example in Elektrilevi’s e-service. This ensures that your home is connected to the electricity network.
Don’t know who your network operator is?
Ask the previous owner of the property or the developer – they usually know which network operator serves that address. You can also ask the local government or check the websites of network operators.
2
Sign an electricity contract
We recommend signing the electricity contract immediately after the network contract so that both start on the same day.
See Enefit’s electricity packages and choose the one that suits you best. If you need help, our customer service team will help you find the right solution for your home. When signing the network service contract, remember the contract start date – this will allow the customer service representative to help ensure that the electricity contract also starts on the same date if needed.
What should you do when changing your place of residence?
1
Terminate your current network contract
Terminate the network contract with your network operator. If your service provider is Elektrilevi, you can do it here. The network operator is indicated on your electricity bill.
If you need help, you can always contact Enefit’s customer service: [email protected]
2
The electricity contract ends automatically
When you terminate the network contract, the electricity contract also ends automatically. There is no need to terminate the electricity contract separately.
3
In your new home, sign a new network contract
This ensures that electricity is available in your new home. You can sign the contract, for example, in Elektrilevi’s e-service.
Don’t know who your network operator is?
Ask the previous owner of the property or the developer – they usually know which network operator serves that address. You can also ask the local government or check the websites of network operators.
4
Sign a new electricity contract
Do this immediately after signing the new network contract so that both contracts start on the same day. See Enefit’s packages and ask for advice if needed – we will help you find the solution that suits you best. When signing the network service contract, remember the contract start date – this will allow the customer service representative to help ensure that the electricity contract also starts on the same date if needed.
First 2 months of electrical appliance insurance free
Do you have valuable electrical appliances in your new home? An unexpected breakdown can mean significant costs.
Electrical appliance insurance helps protect your household appliances against breakdowns. New customers receive a special offer – the first 2 months are free, after which the insurance costs only €4.99 per month, which is almost the same price as a cup of coffee in a café.
